BMS Guide - Department by Department

Key Personnel

davina@bmslamangaclub.com

Jan Hill – Property Supervisor

Jan, who joined the company more than 12years ago, works closely with Davina in ensuring that the many properties we manage are kept in pristine condition. Her main role as property supervisor is to work closely with our team of inspectors to ensure that all our properties are well looked after. She also manages all owners’ reservations, making sure that their homes are properly prepared for their visits.

jan@bmslamangaclub.com

Colin Bridgeman – Assistant Manager

BMS recently appointed Colin as assistant manager. Colin helps Davina with the day-to-day running of the office, and also works closely with all members of the team setting their daily workloads. Colin is also involved in a massive project to update all BMS working practices ensuring that we become more efficient as a company. In addition to that, he also acts as one of our property supervisors.

colin@bmslamangaclub.com

Technical Services

Our team, Pepe Andua and Paco Ghil, have many years experience working in properties at La Manga Club. Their daily workload is extremely varied, ranging from carrying out day-to-day maintenance in properties on the complex to re-wiring homes and re-tiling bathrooms. Technical Services, along with the Property Inspectors help provide Emergency Cover 24 hours a day, seven days a week for properties managed by Barwell Mangement Services.

Inspectors

The inspectors are the main point of contact between BMS and the property owners whose homes we look after. In addition to their roles as Inspectors, they all have additional duties within the company. The primary role of the Inspectors is to visit their allocated properties every month, if possible, and report to the owners on the condition of the property. They highlight any problems, and make decisions in conjunction with their Supervisors, Jan and Colin whether any works needs to be carried out.

Housekeeping

BMS’ team of Housekeepers take care of Cleaning Linen Services. The team consists of Almudena Hernandez and Juana Bernal.

The roles involve ensuring that properties are cleaned and ready for owners, and their guests, taking account of their very exact specifications. The team also ensures that all properties being prepared by BMS for occupancy have sufficient clean linen. This is a massive undertaking, as in 2002, BMS laundered more than 40 tonnes of sheets, towels and other linen items. In addition, the Housekeepers also look after the Almacen, our warehouse which stocks everything from clothes pegs to kettles, coat hangers and bedside lamps ensuring that it is well stocked, and that we have sufficient items available to meet our owners’ needs. The Housekeepers also arrange for all special laundering requests to be carried out on behalf of our owners.

Accounts

Accounts perform a vital role within the organisation, as they ensure that all our owners are invoiced correctly, and that all bills and invoices presented to BMS. Domingo Fernandez, the head accountant oversees the running of the accounts department. Another key responsibility for the accounts department is to ensure that Electricity accounts, Club Fees and Community Fees are paid regularly for owners who have Comprehensive Management with BMS. Domingo is ably assisted by Isa Mateo who has many years experience of working at BMS.